When it comes to business process management (BPM) software, there’s a lot to like with Laserfiche. You can streamline workflows and create reports to measure success and employee workloads. You can also convert your paper files into digital formats t...

So much of running a successful business depends on simply having your ducks in a row. You wouldn’t walk out onto an ice-skating rink without lacing up your skates first and the same can be said about not starting a project before getting your record...

E-tail is the new retail, with e-commerce driving 45 percent of overall retail growth in the United States and more than 2 billion digital shoppers making purchases around the world in 2020.



Since the first recorded online retail purchase in 1994, ...

Everyone likes to think that their business delivers a great service to customers and offers a product people shout about. Few actually do, though. 



Luck isn’t what separates the companies that get this kind of reaction from those that don’t ...

Content marketing is one of the most powerful strategies a brand can use to drive traffic and generate leads.



But that’s only possible with a meticulously planned and seamlessly executed content strategy. In particular, you need to make sure you ha...

With the rise of e-commerce over the past several decades, there has also been an increase in the number of online payment systems that allow users to complete transactions digitally and maintain the security of their information. 



PayPal was ...

If you’re a manager or team lead, handling employee performance issues is the toughest part of your job. The reasons for performance issues vary. Part of the difficulty in managing them lies in the delicate balance of ensuring work meets a certain sta...

When it comes to technology, there are some universal truths. Smartphones have taken over how we communicate and access the internet. And GPS devices have changed the way we travel and navigate our daily lives. Both of these advancements are utilities...

The new JotForm Enterprise Activity Log provides account admins a full window into their organization’s form usage. Through a single dashboard, you can monitor the login history of all users, the forms they’ve created, any modifications to forms, dele...

Harvard Business School reported on a recent study that found at least 16 percent of Americans who are working from home will continue to do so once the COVID-19 pandemic subsides. Many workers report increased levels of productivity at home, and the ...

Employee performance appraisals are standard practice in most workplaces and they’re critical to helping companies and their employees achieve organizational success and growth.



In the world of HR, there are both traditional and modern methods of ...

When communication breaks down at work, teams are less effective. Projects may fall apart altogether. In fact, the estimated annual financial costs of failed communication average about $624 per employee for some companies.The good news is that everyo...

If you’ve bought eyeglasses from Warby Parker, shoes from Allbirds, or grooming products from Dollar Shave Club, you’ve helped push the direct-to-consumer (D2C) sales model to the forefront of today’s economy. 



Brands like these are disrupting...

A recent global business survey found that 91 percent of respondents value content marketing but only 77 percent have a content marketing strategy. That’s a significant disconnect, because producing good content requires an investment of resources.&nb...

The telephone changed the way we communicate at work so did the fax machine, the personal computer, and, of course, the internet. But until recently, communication technology hadn’t changed where we do our work. 



In 2019, nearly a quarter of ...

People usually decide to start their own business because they’re really good at the key skill that business requires, like a chef deciding to open their own restaurant instead of just working at one. 



But they quickly realize that running a b...

If your small business focuses on service delivery, one way you can win business is by creating a professional estimate that outlines the service and pricing for the potential customer. To get the right price for your work and win potential clients, y...

Your ideal candidate strides confidently into the room wearing a neatly pressed suit, offers a firm handshake, and tells you everything you want to hear. You ask a few generic questions, snag some talking points from their resume, and decide that they...

The past 25 years have seen an explosion of new billing and payment options. “Gone are the days of mailing invoices and waiting for checks to arrive in the mail,” says David Blane of BrandGrow, a firm specializing in digital marketing. “Today’s electr...

“Open banking” sounds a lot like online banking to most people, and unless you’re in the payment services business in Europe, the acronym PSD2 is probably a mystery. Nonetheless, the two terms are closely related. 



The European Union initiated...

In business-to-business (B2B) companies, content marketing is no longer a luxury it’s a necessity. According to research from the Content Marketing Institute, 42 percent of organizations say their content marketing operations are mature, and 41 perce...

Raffles have been effective for fundraising and generating enthusiasm since biblical times. The Old Testament notes that Moses used a lottery to distribute the land west of the Jordan River. The Hun Dynasty, circa 1000 BC, developed a lottery game in ...

As a photographer, you thrive on the art of capturing moments in a single frame. Do you feel like your creativity flourishes when a camera is in hand but have a hard time keeping up with the administrative requirements of running a business? Not only ...

In 2009, the phrase “There’s an app for that” became so pervasive in techie culture that Apple trademarked it. The tagline represented the idea that our smartphones could fulfill our every need. 



In 2020, we’ve expanded past single apps. Techn...

Want to hear something shocking? Ninety-one percent of customers who have a bad experience with a brand will just leave without saying a thing! This group is known as the “non-complainers.”



Losing a customer is one thing. Not knowing why or what y...

When the COVID-19 pandemic hit, “theme parks were one of the first places to shut down,” recalls Brad Kissling, RLA, principal, planning at Thinkwell Group. Now, theme parks are reopening, but things look very different than before. In some states, th...

If you want to quickly calculate how much revenue your service-based business made this month, you can easily whip out your smartphone calculator. But if you need to calculate, sort, and filter a lot of data, spreadsheets are your best bet. Filtering ...

Your Slack workspace keeps you connected to your team, and chances are pretty good it’s your go-to communication platform for updates. But have you considered using it for polls? 



Polls are a valuable way to check in on everything from the tea...

Human resources management is necessary for business success. Organized HR processes and systems are essential for hiring, training, and complying with labor laws. Many of these activities have traditionally been done manually, but technology now offe...

As your business grows, it can become increasingly difficult to juggle project tasks and maintain communication with stakeholders.



If you’re spending too many hours managing daily workflows, it may be time to automate some of those processes. As Da...

Teachers are the lifeblood of our education system. They help mold our youth into knowledgeable individuals who are ready to take the next step in their lives, whether that’s advancing into higher education or moving into the workforce.



However, fo...

How did you break into your career? Maybe you followed a traditional path by going to college and majoring in what you wanted to do for a living. Or maybe you studied something similar to your current field and applied your skills to the position.



...

Europe has rewritten its laws governing online commerce in an effort to protect against fraud and encourage the development of new online fintech products.



The European Banking Authority has been revising the Payment Services Directive for the last...

When you’re selling products online, you can find ways to increase your success by examining your sales funnel and identifying potential areas for improvement. What’s causing customers to abandon their carts? How can you give customers a great experie...

As rewarding as the legal profession can be, it also has some drawbacks one is the inordinate amount of time you spend doing paperwork. Drafting contracts, retainer agreements, settlement statements, and other routine legal documents can be tedious, ...

When it comes to legal contracts, the verbiage you use is critical a few wrong (or missing) words can render a whole agreement unenforceable. But before you dig too deep into the language, you first need to be sure you’re using the most appropriate l...

After you strip away the jargon and technicalities, the concept of marketing is ultimately about forming emotional connections with your customers. Social media marketing is no different you’re trying to create content and use various platforms to co...

Web apps have proliferated in the last 10–15 years. If you’re reviewing tools for your business, you could find yourself signing up for 20 or more websites in a day.



Modern frameworks, tools, and practices that make web design and development faste...

There’s no right way to conduct a gap analysis. 



At its core, a gap analysis assesses where a company is today, where it wants to be in the future, and what’s missing to bridge the gap. For such straightforward questions, there are thousands o...

There’s no right way to conduct a gap analysis. 



At its core, a gap analysis assesses where a company is today, where it wants to be in the future, and what’s missing to bridge the gap. For such straightforward questions, there are thousands o...

Volunteers are some of the most important members of a nonprofit. They keep valuable processes and services on track for both the organization and the communities it serves.



Though donors provide the funding and resources to keep organizations runn...

Have you ever been to a store or website and noticed an image of random black and white dots in a square? The words “Scan me” may be printed somewhere nearby.



If so, then you’ve laid eyes on one of the millions of QR codes used by businesses.



A ...

Structured onboarding is a critical step in setting up new employees for success. Now that many employers are shifting to remote workforces, it’s essential to consider the unique requirements and situations involved in remote onboarding.



Onboarding...

When you’re walking around in a crowded city, you have to be aware of your surroundings. Cars are whizzing by, bikers are making turns, and fellow pedestrians are all around you.



Business is no different. Operating efficiently means taking constant...

A lot of people and companies need an easy way to sync files across devices and share large files with others. They also want to back up their work in case something happens to their primary device. One way to do both is to use a service like Dropbo...

It’s been said that perception is reality.



Whether you buy into that or not, how your brand is perceived by your target audience and your existing clients and customers does indeed have a huge impact on the success of your business.



Brand percep...

Whether you’re a statistician, marketer, or business owner, demographics help you segment people into groups so that you can learn more about them and their habits. Demographics include a number of identifying factors and characteristics age, race, s...

For companies with a global reach and multilingual customer base, language can be a major barrier to operations. To move potential customers who are browsing your site further down the sales funnel, it’s important to make them feel comfortable and wel...

Form abandonment can be a costly issue for any business or nonprofit. Fortunately, it’s an issue that’s relatively easy to fix. If you reduce form abandonment, you could see increased sales, donations, or sales leads.



Understanding form abandonment...

How many times have you signed up for new software, bought a product, or paid for a service only to be confused or annoyed by how much you still don’t know after getting your first “welcome” email?



If it’s happening to you, there’s a good chance it...

Take a peek at any corporate calendar, and your head will probably spin from the number of meetings scheduled in a single day. A lot of us trudge through our days, bouncing between appointments, but not everyone is as efficient as an executive assista...

If you want time-strapped leaders to make use of your organizational data, it’s time to get familiar with data visualization. MIT neuroscientists have found that the brain can process images in as little as 13 milliseconds, so even the busiest executi...

As HR professionals know, performance management plays a critical role in the development of a company’s talent, beginning with the onboarding process. Regular performance appraisals help employers and employees understand where they can make improvem...

Collaboration at work is great, isn’t it? Teams acting in sync. Optimized workflow. Everyone on top of their tasks!



But as with anything else, there are also challenges. And one of the toughest of them revolves around data.



In this information a...

Getting things done can feel like a huge struggle, but it’s worth asking yourself how much of that struggle is because you don’t even know what to do.



This is where a to-do list comes in. 



These lists create order from chaos, with prioritiz...

If you work with spreadsheets or forms, then you’re probably a big fan of the checkbox.



A checkbox is a handy tool that makes it much easier to enter and process information with two opposing values. In formula speak, this is known as a true-false ...

Google Workspace (formerly G Suite and Google Apps) is a powerful business tool. The suite includes apps like Google Drive, Gmail, and Google Forms. If you’re unfamiliar with Google Forms, it allows you to create and customize forms, share them throug...

Think about all the ways we use lists: We write down what we need at the grocery store, create iPhone notes on books or movies to check out, and read BuzzFeed listicles that break down our favorite pop culture moments.



Listing is a way to keep orga...

You likely remember a time before location services and GPS trackers helped us get from Point A to Point B. Going on a road trip meant bringing a map, a Sharpie, and some intuition or risking being stranded in a field in the middle of nowhere.



Bus...

Buy now, pay later (BNPL) is becoming more popular, thanks to the seismic shift the retail industry has experienced over the course of the ...